Day Porter
On-site presence so the leaky urinal gets caught Tuesday — not in the Friday 4:55pm complaint email from the tenant whose meeting it ruined.
What goes wrong when it's half-done.
A day porter is the difference between a building that runs on someone's attention and a building that runs on complaints. The visible work is restroom checks and a clean lobby. The invisible work is catching the leaky urinal on Tuesday so you don't get the email Friday at 4:55 from the tenant whose meeting it ruined.
Four operational principles, written into the route plan.
Uniformed porter on-site during your defined hours
Restroom checks logged at fixed intervals
Common-area resets between meetings, lunch, end-of-day
Direct radio or text line to your front desk
What's included
- Hourly restroom checks with logged time and initials
- Lobby and entry glass touch-ups
- Conference-room resets
- Trash sweeps in common areas
- Spill response
- Light handyman and supply runs by request
What's not included
We name the line items we won't quietly run past you.
- Full evening cleaning scope (separate)
- Security duties
- Receptionist duties
- Tasks outside the agreed scope without a written change order
Specific tools. Documented chemistry. Operator credibility through specificity.
Equipment
- Site-issued radios paired to your front desk and security
- Restroom-check log on a company tablet — time-stamped, shared with you in real time
- Color-coded microfiber kits keyed to zone (lobby ≠ restroom ≠ kitchen)
- Spill-response cart staged where it makes sense for your floor plan, not in a basement closet
When to add this to a recurring program
Cadence options we run for Day Porter: 4 hours/day, 6 hours/day, 8 hours/day, Custom. We'll sequence it inside your existing program so the building doesn't see a second crew.
Photo packet, escalation log, monthly report.
The artifact trail your auditor, your tenant, and your CFO can all read.
Date, address, scope completed, eight to twelve annotated photos, tech sign-off — emailed before you walk in.
Anything flagged on a visit gets logged and routed to a named lead. You see the open tickets, not the silence around them.
Photo-verified service, escalation log, scope adherence, consumables — one PDF, every site, every month.
A real number after a 15-minute walk.
We bid day porter from a walkthrough, not a square-footage table. Pricing reflects the building's risk profile, the crew tier, and the cadence. We'll quote a real number after a 15-minute site visit and never raise it mid-contract without 60 days written notice.
Annual review, written 60 days in advance, capped at CPI for renewals. No mid-contract surprises.
The questions that don't show up on a procurement form.
Day Porter, on a documented program.
Send us your scope and we'll send a real number back. Or book a 15-minute walkthrough — we bring a notepad and a camera, not a sales deck.